Insights from a bank president: How banks are evolving to improve your experience
The Citizen
For years, modern businesses have balanced the increasing demand for digital experiences with tried and true ways of doing business. With technology as the catalyst, online shopping experiences quickly emerged as a supplement to physical stores. Internet resources now complement the salespeople, brochures and flyers offered in-store. Restaurants house their menus online and offer takeout and delivery options for hungry at-home customers.
Banking is no exception. Investing in digital experiences…
