Retail trends report: CX driving digital adoption and connectivity needs

Retail is in the midst of a rapid technology transformation based on the constantly evolving needs of the consumer. Between an increased focus on personalization, digital shopping and automated purchasing on the consumer side, to a need for digital payment processing, data integration and inventory management on the backend, today’s retail technology must be integrated and agile to keep pace.

Also trending for retails is the demand for frictionless payments, buy online, pick up in-store (BOPIS)…

Source: The Business Journal