Retail trends report: CX driving digital adoption and connectivity needsBy The Citizen on March 8, 2022Retail is in the midst of a rapid technology transformation based on the constantly evolving needs of the consumer. Between an increased focus on personalization, digital shopping and automated purchasing on the consumer side, to a need for digital payment processing, data integration and inventory management on the backend, today’s retail technology must be integrated and agile to keep pace.Also trending for retails is the demand for frictionless payments, buy online, pick up in-store (BOPIS)… Source: The Business JournalShare this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Related Published in BOPIS The Citizen
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