Tips for employers on how to provide risk-free recommendations for former employees

As all employers can attest, it can be difficult to determine what information to include in a verbal or written recommendation for departing employees. 

Indeed, some managers find themselves dreading a phone call from a prospective employer of a former employee.  That sense of dread is driven by concerns about liability for saying something less than flattering about the former employee that will dash the prospects of employment on one hand, and saying something that is overly generous and misrepresents…

Source: The Business Journal