Even the most proactive business could never have anticipated this year’s events. Faced with state lockdowns and social distancing, businesses had to rapidly implement new processes to stay afloat and keep employees and customers safe. Many struggled with the stressful decision to close their doors. Still others dusted off their contingency plans, only to discover they were out-of-date.
Adapting to digital banking was a new, sometimes challenging, process for many businesses during this time.…
Source: The Business Journal
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