AI, although not new, has recently gained immense popularity. It has proven to be an especially powerful tool for companies seeking to improve the customer experience. For example, by analyzing consumer purchasing patterns, businesses can identify opportunities to enhance online shopping. The implementation of natural language processing (NLP) technology can help eliminate cultural and language barriers, leading to improved communication and engagement. These are just a few of the benefits AI offers.
Comcast,…
Source: The Business Journal
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